Privacy Policy
Effective Date: 01.01.2025
Qsounder (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (qsounder.com), purchase our audio mastering software, or interact with us in any way. By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. This includes:
1.1 Personal Information:
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Billing address and payment details (processed securely through third-party payment processors; we do not store credit card information).
Account Information: Username, password, and preferences if you create an account.
1.2 Non-Personal Information:
Technical Information: IP address, browser type, operating system, and device information.
Usage Data: Pages visited, time spent on the website, and other analytics.
Cookies and Tracking Technologies: Information collected through cookies, beacons, and similar technologies (see Section 6).
2. How We Use Your Information
We use the information we collect to:
Process transactions and deliver your software.
Provide customer support and respond to inquiries.
Improve and personalize your experience on our website.
Send important updates, such as changes to our terms, conditions, and policies.
Send marketing communications (if you opt in).
Monitor and analyze website performance and usage trends.
Protect against fraudulent, unauthorized, or illegal activities.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following cases:
Service Providers: With third-party vendors and service providers who perform services on our behalf (e.g., payment processors, hosting providers).
Legal Requirements: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or transfer of company assets.
With Your Consent: When you explicitly agree to sharing your information.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
Access and Portability: Request a copy of your personal data.
Correction: Request corrections to inaccurate information.
Deletion: Request the deletion of your personal information.
Objection: Opt-out of certain data processing activities.
Withdraw Consent: Withdraw consent for data processing where applicable.
To exercise these rights, please contact us at ask[at]qsouder[com].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the website.
7. Security of Your Informatio
We take reasonable administrative, technical, and physical measures to safeguard your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third parties.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: ask[at]qsounder[dot]com
Address: 1A, Sportyvna Square Gulliver, Tower B, Floors 11, Kyiv, Ukraine
Thank you for trusting qsounder.com with your privacy.
With Qsounder you can instantly transform your music to sound like that of your favorite artist.
Contact Us
Email: ask[at]qsounder[dot]com
Phone: +380962542565
Address: 1A, Sportyvna Square Gulliver, Tower B, Floors 11, Kyiv, Ukraine